WINHMS

Hospitality Management Software


winhms

Front Office

As the initial point of contact between the property and guests, this module group incorporates modules such as Front Office, House Keeping, Call Monitoring and a comprehensive Mobile Guest Application.


  • F

    Front Office

    The Front Office System is the heart of any property as it is the primary guest facing system. The critical success of the front office system is its ability to perform quick and accurate check-in and check-out functions.

  • H

    House Keeping

    A hospitality environment is usually judged by its appearance; imagine checking into a hotel and discovering that the surfaces are dirty and the linen is stained! Bad housekeeping can be a total put off for customers and the chances of recurring business diminish significantly.

  • C

    Call Monitoring

    The WINHMS call monitoring module provides logging and monitoring of outgoing telephone calls made from all rooms. The system computes call charges based on settings within the system and automatically posts charges to the guest's room.

  • M

    Mobile Application

    The WINHMS mobile application has been developed to work flawlessly on an android tablet. Guests have the ability to access all guest related services provided by the property. Guest authentication is provided for each guest utilising individual guest usernames and passwords. Basic guest services include check-in, registration with electronic signature and self-photo, check-out, future bookings and e-concierge services.

winhms

Back Office


Tight control of all internal hotel operations is critical to both efficiency and profitability. This module group incorporates modules such as Accounting, AR/AP, MIS and Budgeting.


  • G

    General Ledger

    The WINHMS Accounting module labelled the "General Ledger" is one of the core modules featured within the back office software segment. Financial accounting is provided via the General Ledger module which efficiently handles all the accounting needs of the property.

  • A

    Accounts Payable / Accounts Receivable

    The WINHMS Accounts Payable / Accounts Receivable module is an advanced module that manages both the payable and receivable components of back office operations. Accounts payable is a productive accounting solution that maintains strong financial control, prevents duplicate entries and ensures timely payments. Support is provided for cheque printing for party payment advances and other payments.

  • B

    Budgeting

    Management Information and Budgeting are key focal points for any property that is interested in tightly managing its operations. The WINHMS MIS and Budget module provides the ability to generate department-wise profitability with budgets vs actuals variance analysis within a single accounts book. Departmental profitability is provided monthly and cumulatively.

winhms

Material Management

Purchasing and receipt of materials and tracking of usage are covered in this module group which manages the properties material usage. This module group includes purchasing, inventory and F&B Costing.


  • I

    Inventory

    The WINHMS Inventory / Material Management system is a comprehensive tool that enables management of multiple stores and locations. Both Moving Average Rate and FIFO stock valuation methods are provided. Stock management options include expiry item-wise inventory, re-order based inventory, minimum and maximum stock control.

  • P

    Purchasing

    The WINHMS Purchasing module is a comprehensive purchasing system that steamlines the procurement process through many intuitive functions and features. The goal is to achieve tighter cost control and eliminate inefficiency through a combination of automated features and reporting functionality.

  • C

    F&B Costing

    The F&B Costing module is a key add-on to the customer facing POS and Banquet modules. Integration is also provided to the accounting menu so that costs and expenses are tightly integrated and tracked. F&B Costing comprehensively covers various costing methods, recipe management, menu engineering, banquet costing, yield management, purchase requisition, BOQ, RFQ and price comparison.

ncr mobile

POS

The POS unit is a critical component of each property that enriches the guests experience at each of the properties F&B outlets. This module group provides information on the point-of-sale and table reservation system products.


  • P

    POS

    The WINHMS Point-of-sale (POS) system has been deployed in a variety of restaurants and bars both in standalone form and with integration to the WINHMS ERP. The POS system includes interfaces to most main stream front office systems. One of the key requirements of any POS system is its ability to be intuitive and easy to use with minimal training - this is one of the key features of the WINHMS POS.

  • T

    Table Reservation System

    The table reservation system module is an independent system where reservations can be performed from any desktop computer. The system is also provided in point-of-sale format thereby providing POS users the ability to create bookings. Walk-in guests, in-house guests and expected guests are supported. Detailed reservation history is maintained including visit statistics and bill and settlement data.

ncr

Human Resources

Management of all staff working within the property is critical to staff retention, morale and regulatory compliance. The WINHMS HR Management system includes a suite of modules to cater to all HR requirements.


  • H

    Human Resources

    The WINHMS Human Resources (HR) Management system is a stand-alone module that features a number of sub-modules which can be grouped as per the client's requirements to form a comprehensive HR management package.

  • P

    Payroll.

    The WINHMS Payroll module maintains a comprehensive employee master with employee details and salary details. Earning and deduction formulas are user definable and are customisable by the user. Payroll computation can be performed on both the employee category and division. The system maintains comprehensive salary history, earnings/deductions and attendance detail history for each employee which can be queried at any point in time.

winhms

Specialised Modules

This module group includes specialised modules that further enhance management aspects of the property management. Additional bolt-on modules such as spa and golf management are also included.


  • E

    Engineering

    The Engineering Module tracks complaints from the front office and housekeeping modules and automatically converts these into work orders/requests which are tracked until resolved. Preventive maintenance scheduling for rooms, venues, machines and buildings is possible and the system helps execute maintenance in a timely manner.

  • T

    Task Management

    The Task Management Module automates the following services to enhance the overall guest satisfaction and experience with the property:
    - Automated task handling
    - Complaint escalation
    - Request escalation

  • S

    Sales Marketing

    The WINHMS Sales & Marketing (S&M) module covers fundamental sales activies such as maintenance of organisations, contacts, leads and opportunities. The system enables scheduling of sales activities and tasks for sales executives as well as tracking of these activities for management personnel throughout the entire sales lifecycle. Deployed on a web platform the tools are accessible from anywhere be it on a laptop or mobile phone; totally empowering sales personnel on the move.

  • F

    Feedback

    The Front Office Feedback Module collects feedback from the guest directly without manual intervention and generates various analysis based on feedback received. The feedback received can then be converted into various corrective actions enhancing the guests experience at the property.

  • G

    Gate Pass

    The WINHMS Gate Pass module monitors and maintains gate registers for materials, visitors and company vehicles. Returnable and non-returnable pass types are supported for both inward and outward movements. In the case of returnable gate passes, the original gate pass transaction is always referenced so that the pending returnable details can be obtained from the system at any point of time.

  • M

    Membership & Club Management

    WINHMS Club Management is an integrated solution which enables the organisation to coordinate and manage a club. A user friendly and flexible user interface ensures personalised member history and activity tracking.

About Us

TCIC Computers is a division of Transcontinental Corporation, has been providing professional computer & software solutions for its clients since 1983.

Newsletter

Address

Saden Plaza,
Al Imam Abdul Aziz Street,
Al Faisaliyah-2,
P.0.Box 7101,
Jeddah 21462
Kingdom of Saudi Arabia
P: (+966) 12 663 4988
M: 055 615 8757,